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What is Finish Line's return / refund / exchange policy?

Asked by Jerry 55 on Jan 15, 2012

1 Answers

TinTinB   L3: Expert   8,958 answers   +45 votes
This answer has 0 votes  by

Finish Line's customers should follow these policies before returning items for a refund or exchange.

  • Returns must be made within 45 days
  • A valid photo ID is required when returning products like U.S. or Canadian Driver's License, U.S. State ID, Canadian Province ID, U.S. Military ID, Mexican Voter Registration Card or Passport
  • Return packages must be shipped to - Finish Line Online, 3308 N. Mittoeffer Road, Indianapolis, IN 46235
  • The customer service should be contacted before returning products to obtain the Return Authorization Number. They can be contacted by phone at 888-777-3949
  • Returns made after 45 days will not be accepted

For more relevant information, please visit the link provided below.

Source: http://www.finishline.com/store/customer_service/returning_purchase.jsp

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Posted on Aug 8, 2012

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Finish Line Q&A Forum
Last answer by Kimberley Heit 25 months ago +0 votes:
Hi Teresa, Yes, Finish Line does allow shoppers to narrow their search by brand. You can also narrow your search by several other variables including; gender, size, price, color and style of product. Some of the brands they do stock, that you can specifically search for, include; Asics, Brooks, K Swiss, Nike and New Balance.  more
Last answer by Kimberley Heit 25 months ago +0 votes:
Hi Teresa, Finish Line is an athletic shoe and clothing supplier so they sell athletic style shoes for those with wide feet. Some of the brands they sell in a wide fitting include; Asics, New Balance, Brooks, and Nike. There are options for men, women and children needing a wide fit.  more
Last answer by Teresa Conti 25 months ago +0 votes:
Yes.  New Balance is featured carrying their line of Minimus shoes for both running and crosstraining.  These come is a variety of colors and patterns for both men and women and even for children.  The Nike Free line is also a barefoot/minimalist brand and has a wide selection for men, women and children.  Both of these brands are carried at Finish Line. more
Last answer by BlogWriter 26 months ago +0 votes:
Yes, Finish Line offers a mobile app. The finish line mobile app functions as store locator and product availability app. The mobile enables a smartphone user to: easily locate a Finish Line store find goods of their choice and shop online. find out Finish Line stores including address, contact details and even driving directions. select a store by choice and view the currently available go... more
Last answer by BlogWriter 26 months ago +0 votes:
Yes, Finish Line accepts debit cards with Visa or Mastercard logos for online purchases. Personal checks are only allowed for Finish Line store purchases and are not accepted for online purchases. Other accepted payments for online purchases are Bill Me Later, credit cards and Paypal. Credit cards accepted are Visa, Mastercard, American Express and Discover. more
Last answer by TinTinB 28 months ago +0 votes:
Finish Line's customers should follow these policies before returning items for a refund or exchange. Returns must be made within 45 days A valid photo ID is required when returning products like U.S. or Canadian Driver's License, U.S. State ID, Canadian Province ID, U.S. Military ID, Mexican Voter Registration Card or Passport Return packages must be shipped to - Finish Line Online, 3308 N. ... more
Last answer by TinTinB 28 months ago +0 votes:
Yes, Finish Line accepts payments from PayPal. They also accept payments from credit cards, debit cards, Bill Me Later, and gift cards. Credit cards and debit cards must be Visa, MasterCard, American Express or Discover Card. They also accept cash, checks, and money orders but customers should proceed to the store of Finish Line. Visit the source link provided below for more detailed information.... more
Asked by Sam W in Finish Line1 answers
Last answer by Knoji 29 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Finish Line:Finish Line is one of the premiere retailers of athletic footwear, apparel and accessories in the United States.  Finish Line sells: Men's shoes Women's shoes Kid's shoes Apparel Team gear Accessories Finish Line carries popular brands like: Adidas Brooks Colosseum Jordan Reebok Puma The... more
Last answer by Knoji 29 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Finish Line:Finish Line, Inc. was started in October 1976 by Alan H. Cohen, David Klapper, and John Domont. Fnish Line is one of the biggest retailers of athletic gear in the United States. Finish Line has a very popular online store and 660 retail stores located in 47 States. The Finish Line head office is lo... more
Last answer by Knoji 29 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Finish Line:Online customer reviews for Finish Line are majority negative. Almost all the negative reviews complained about the same thing, items not being available and orders being cancelled by Finish Line without any notification or explanation, and in some cases orders being cancelled by Finish Line and no refund being g... more
Last answer by Knoji 29 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Finish Line:Finish Line is not accredited with the Better Business Bureau nor does it have a Better Business Bureau rating. Over the years, Finish Line has received major media coverage for aquiring and selling several other apparel and footwear stores. Finish Line has also recieved major media coverage for their community i... more
Last answer by Knoji 29 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Finish Line:Finish Line is a very popular website: Finish Line has a worldwide Alexa traffic rating of 9 507 Finish Line has a Google Pagerank of 6 out of 10 The Finish Line website gets around 164,893 page views daily 82% of the visitors to the Finish Line online store are American more
Last answer by Knoji 29 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Finish Line:Finish Line has a very active social media presence.  Finish Line can be followed on Facebook; they have1,336,352 likes on Facebook and have 13,157 people talking about them Finish Line can be followed on Twitter; they have over 32,000 followers on Twitter and have posted over 11,000  tweets F... more
Last answer by Knoji 29 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Finish Line:Finish Line is certified and tested daily by McAfee Secure. Finish Line uses SSL technology to ensure all their customer's private information is safe and secure. Google Safe Browsing states that the Finish Line site is "not suspicious" and that no malicious software or suspicious content has been detected on it ... more
Last answer by Knoji 29 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Finish Line:Finish Line offers very competitive prices on all their merchandise. Some of their best selling products are: Polo Ralph Lauren Mira Women's Casual Shoes: $49.99 Mizuno Wave Creation 13 Men's Running Shoes: $149.99 Nike Free Run+ 3 Women's Running Shoes: $99.99 Under Armour Battle Men's Slid... more
Last answer by Knoji 29 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Finish Line:Finish Line shipping rates and policies are: Finish Line only ships to customers that reside in the United States, including Alaska and Hawaii Finish Line does not ship to PO or APO boxes.  Finish Line ships with UPS Finish Line offers three shipping choices: ground, rush and express Shipping cos... more
Last answer by Knoji 29 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Finish Line:Finish Line accepts most major credit cards; they accept Visa, MasterCard, American Express and Discover card. Finish Line also accepts debit cards that have the Visa or Master Card logo on them, PayPal and Bill Me later. In addition, customers that shop at one of their numerous retail stores in person ... more
Last answer by Knoji 29 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Finish Line:Finish Line wants all their customers to be 100% happy with their merchandise and allows for returns and exchange within 45 days of purchase. Customers can return merchandise by mail or it can be returned in person to any of their numerous retail stores. All returns must be in new/unused condition. Returns after ... more
Asked by Frank C in Finish Line1 answers
Last answer by Mark Cruz 30 months ago +0 votes:
Finish Line is an online shopping website that sells men's shoes, women's shoes, kid's shoes, apparel, accessories and more! Unfortunately, Finish Line doesn't accept International orders as they are will not able to ship to countries outside U.S. Basically they only ship orders within continental United States, Alaska and Hawaii. more
Last answer by Knoji 32 months ago +0 votes:
You can find the answer to this question in this review of Finish Line written by Grace Fry-Garcia - an excerpt is posted below:Finish Line is an online shoe source that carries thousands of styles of shoes for the whole family.  They carry all types of athletic shoes, including running shoes, basketball shoes, football cleats, as well as boots and casual wear.&n... more
Last answer by Knoji 32 months ago +0 votes:
The answer to question was posted in this review of Finish Line written by Grace Fry-Garcia - an excerpt is posted below:There are many benefits to shopping at Finish Line: Thousands of styles of athletic shoes to choose from Winner's Circle Rewards Program which gives the customer $20 cash back for every $200 PayPal and Bill Me Later Payment Options Large selection of other items, including... more
Last answer by Knoji 32 months ago +0 votes:
The answer to question was posted in this review of Finish Line written by Grace Fry-Garcia - an excerpt is posted below:Finish Line competes with major online-only retailers, such as Shoebuy.com.  Shoebuy is a leading online shoe retailer, but they are still no competition with Finish Line who carries the latest name brands.  Shoebuy offers a 100% Satisfaction Guarantee as well as ... more
Finish Line Overview
Finish Line is one of the premiere retailers of athletic footwear, apparel and accessories in the United States.  Finish Line sells: Men's shoes Women's shoes Kid's shoes Apparel Team gear Accessories Finish Line carries popular brands like: Adidas Brooks Colosseum Jordan Reebok Puma The North Face Inc Timberland K-swiss Spalding New Balance Finish Line Polo Ralph Lauren Power Balance and many more more
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